ONLINE PRIVACY POLICY

  1. WHY SHOULD YOU READ THIS?
  2. Leader Services, a software development company, together with its subsidiaries (collectively “Leader” or “we”) has prepared this Privacy Policy ("Policy") to outline its online data protection practices. This Policy explains why and what information about you Leader collects when you visit its Website and relative subdomains (collectively “Websites”) and when you contact us by sending an email or filling out a contact form. It also describes how the information about you will be used, how you, as a data subject, can control your personal data and how to get in touch with us. This Policy also explains our use of cookies and the security measures in place to protect misuse of your information.

    Please read this Policy carefully before browsing the Website. We will process your data as defined in this Policy. Our Websites are not directed to children under the age of 13, and we do not knowingly collect personal data from children of this age group.

    This Policy is an integral part of the {Terms of Use}. We reserve the right to make changes to this Policy at any given time, so please be sure to visit this page frequently.

    Please note: This Policy does not govern the collection and use of information by companies not under Leader’s control, nor by individuals not employed or managed by it. If you follow a link to a website we display, be sure to review its privacy policy before browsing the site.

    By use of this Website, you are therefore consenting to the data collection practices expressed in this Policy. Should you have any questions or concerns regarding this Privacy Policy, please contact us at: info@leaderservices.com.

  3. DATA WE COLLECT
  4. We only collect information about you that is necessary for us to allow you to use the Website or contact us, and only to the extent specifically provided in this Policy.

    Information We Obtain From You
    When you contact us via email, or via the contact form, you voluntarily provide information which may include your name, address, email address, phone number, etc.

    Information From Website Use

    When you visit our Websites, we may automatically collect Information, including your IP address, geographic location, browser type/version, referral source, page views, and navigation paths.
    Leader Services may also collect information about your device(s), including hardware model and operating system/version. We also use cookies: For more information on the cookies being used on the Website and how you can opt out, please visit {Section 5} of this Policy.

  5. WHY WE COLLECT YOUR DATA
  6. We collect your data for several reasons:

    • We want to better understand your needs and provide you with requested services.
    • It is in our legitimate business interests to improve our products and services.
    • We may send promotional emails containing information based on your preferences, upon consent to do so.
    • We customize our website according to your online behavior and personal preferences.
    • We may need to comply with a legal obligation.
  7. HOW WE USE YOUR PERSONAL DATA
  8. Leader Services may collect and use personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable data to keep you informed of other possible products and/or services that may be available to you from the Websites.

    Disclosure of Information

    Leader Services may not disclose the information provided by you except under the following circumstances:

    • As necessary to provide products or services
    • Other ways described in this Policy or to which you have consented
    • Fraud prevention
    • To the extent that we are required to do so by law
    • To outside auditors or service providers on a “need to know,” confidential basis
    • For necessary enforcement of the Terms of Service
    • Security purposes to maintain, safeguard, and preserve all the rights and property of Leader Services

    Leader Services does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

    Non-Marketing Purposes

    Leader Services greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in products and services). In certain circumstances, we may use our Website or other public media channels to post notifications.

    Links to Other Websites

    Our Website does contain links to affiliate and other websites. Leader Services does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such sites. We encourage all users and visitors to exercise caution upon exiting our Website and to read the privacy statements of other sites. This Privacy Policy applies only and solely to the information collected by our Websites.

    Notice to European Union Users

    Leader’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

  9. RETENTION OF DATA
  10. The data we collect from you will be stored for no longer than necessary to fulfill the purpose it is being processed for. To determine the length of the retention period, we consider the following criteria: Amount, nature, sensitivity and relevancy of the personal data; any limitation periods for claims; existence of your consent whether we can process through other means. We may also retain data as prescribed by law or recommended by regulators, professional bodies or associations; and our legitimate interest in keeping such information as stated in this Policy.

    We may process your data by way of collecting, recording, organizing, storing, using, structuring, adapting or altering, retrieving, consulting, aligning or combining, erasing or destructing.

    Cookies

    When you visit Leader Services Sites, we may place cookies and similar codes (“Cookies”) on your device, browser, or viewed page. This is done to enhance user experience, understand behaviors, and to improve & secure our websites. Cookies do not typically contain any personally identifiable information, but personal data that we store about you may be linked to the information obtained from cookies.

    We use:

    • Analytical cookies: (Strictly Necessary Cookies) These help us improve our sites, collect information about visitor usage, and report error messages.
    • Third-party cookies: These help third parties track and manage the effectiveness of their websites, ads, and number of visitors. More information about these Cookies may be available on the relevant third party’s website.

    These cookies may be persistent (stored by a web browser), or they may be session Cookies (expire at termination of a user session- when the browser closes).

    You can adjust your browser settings to delete or stop setting of Cookies. Please note that if you prevent or disable Cookies necessary for the site function, you may find that site accessibility and performance are affected.

  11. HOW TO CONTROL YOUR PERSONAL DATA
  12. Your Rights as a Data Subject

    Under the regulations of the General Data Protection Regulation (GDPR) of the EU you have certain rights as a Data Subject. These rights are as follows:

    • The right to be informed: We must inform you of how we intend to use your personal data and we do this through terms defined in this Policy.
    • The right of access: You have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to info@leaderservices.com.
    • The right to rectification: If you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
    • The right to erasure: You can request deletion of information we hold, and we will comply, unless we have cause not to, in which case you will be informed. You can do this by sending an email to info@leaderservices.com.
    • The right to restrict processing: You can change your communication preferences or opt-out of certain communications. You can do this by sending an email to info@leaderservices.com.
    • The right of data portability: You can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at info@leaderservices.com.
    • The right to object: You can file a formal objection withdrawing consent to processing or transfer of your information to third parties, unless we have another legitimate purpose for doing so in law. To do this, please send an email to info@leaderservices.com.

    Unsubscribe or Opt-Out

    All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to info@leaderservices.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Leader Services will continue to adhere to this Policy with respect to any personal information previously collected.

    In addition to the rights above, please know that we will always encrypt and anonymize your personal information whenever possible. In the unlikely event that we suffer a data breach, protocols are in place. Leader will contact you, if your personal data is ever at risk. For more details regarding our security protections, see Section 7 “Security” below.

    Consent to disclose personally identifiable information to us is always your choice. If you elect to withdraw or reject consent, we reserve the right not to register you as a user or provide you with any products or services.

  13. SECURITY
  14. Leader Services takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Employees gain access to personally identifiable data on a “need to know” basis, when required for a specific job function (ex. billing or customer service). Our data storage computers and servers are kept in a secure environment. We maintain appropriate technical and physical security measures to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal user information under our control.

    Leader uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of personal information.

  15. ACCEPTANCE OF TERMS
  16. By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

  17. HOW TO CONTACT US
  18. If you have any questions or concerns regarding this Privacy Policy, please contact us at info@leaderservices.com any time.

    to contact the data controller responsible for your personal information regarding GDPR compliance:

    email: bbonacci@leaderservices.com