Careers at Leader Services

 

Leader Services is currently advertising the following position(s).
Information how to apply is below.

Help Desk Representative/Trainer

Primary responsibilities include providing first level phone support to all customers, logging and escalating calls; providing on-site customer training to groups of 2-50 people - requires in-state travel and overnight stays. The successful candidate will have a pleasant telephone voice and manner, excellent verbal, written, grammar, communication and public speaking skills, and the ability to type efficiently.

Qualifications:
  • Ability to listen carefully to customer issues and properly investigate, solve and document them into tracking software
  • Microsoft Excel knowledge: reformatting, use basic functions & file types
  • Basic knowledge using Microsoft Word
  • Degree Preferences: Associate‚Äôs Degree in Computer Science or related discipline a plus, or equivalent work experience
  • Hands-on experience with Windows computers in a professional capacity

Salary is commensurate with qualifications. A full benefits package is being offered including health, life, disability insurance, 401(K), paid holidays, flex days, vision, and tuition reimbursement. Qualified candidates may forward a cover letter/resume with salary requirements to:

 

LDP Inc. is an Equal Opportunity Employer.

How to Apply
Please forward (fax, mail or e-mail) resume detailing job history and salary requirements when applying. Use any of the methods below. No phone calls please.

E-mail
Resumes can be submitted to hrweb@leaderservices.com. Attachments should be in standard word-processing formats (Microsoft Word, RTF, PDF, etc.), or as text in the body of an e-mail.

Postal Mail
Resumes can be submitted via postal mail to:

Leader Services
Attention: Human Resources Director
PO Box O
Hazleton, PA 18201

Fax
Fax resumes to (570) 454-1310, Attention: Human Resources Director.