Prior experience in a call center environment/instructional training helpful.

General Requirements:

• Possess a pleasant telephone voice and manner
• Excellent verbal and written communication skills
• Public speaking skills
• Ability to type efficiently
• Hands-on experience with a Windows OS/PC platform in a professional capacity
• Technical Skills - Microsoft Excel (reformatting, basic functions, & file types), Microsoft Word

Responsibilities:

• Provide first level phone support to all customers; log and escalate calls.
• Provide on-site customer training to groups of 2-50 people (requires in-state travel and overnight stays)
• Listen carefully to customer issues, properly investigate, solve, and document into tracking software

Education: Associate Degree in Computer Science or related discipline a plus, or equivalent work experience

Salary: Commensurate with qualifications

Benefits: Full benefits package offered, including health & vision insurance, 401(K), paid holidays, flex time, and tuition reimbursement. Wait period may apply.

General Requirements:

• Familiar with Excel and Word
• Have excellent verbal and email communications skills
• Possess great organizational skills
• Knowledge of contracts and trade shows a plus

Responsibilities:

• Coordinates marketing and sales programs and order merchandise give aways
• Customer contracts, renewals and billing
• Review Daily Bids and RFP's
• Coordination of trade shows and sponsorships
• Assisting in proposal responses
• Customer contact: responding to potential clients requests and work with sales representatives and account managers
• Creation of yearly budget for trade shows and sales/marketing expenses

Education: Associate Degree, two to five years related experience, or equivalent combination of education and experience

Salary: Commensurate with qualifications

Benefits: Full benefits package offered, including health, life, disability insurance, 401(K), paid holidays, flex time, vision, and tuition reimbursement. No relocation is being offered.